Cluster M&E & Groups Executive

39 hours per week

Would you like to work in spacious, contemporary hotel close to World Heritage Sites; Tower Bridge and The Tower of London? The Tower Hotel is a 4 star deluxe Hotel overlooking the Thames, next to Tower Bridge. The hotel's 801 bedrooms, restaurants, bars and 19 meeting rooms benefit from stunning views over Tower Bridge and St Katharine Docks.

The Role

  • Evaluate each individual enquiry to maximise occupancy and revenue for M&E and Room Sales
  • Use pro-active sales techniques with regards to new business, pursuing all leads & enquiries
  • Monitor and review on a weekly basis all provisional enquiries with the M&E Sales Team Leader / M&E Sales Office Manager
  • Be competent in the use of all systems used within the M&E Sales office, both computerised and manual
  • Monitor, on a monthly basis, all provisional and confirmed large events, weddings, dinners etc.
  • Enter and update information in the Enquiries Summary, and when required to produce statistics from this information
  • Produce contracts, and chase initial and final details all through the event booking procedure
  • Be able to establish, maintain and develop relationships with new clients
  • Ensure that all bills are raised and accurate before sending them to Finance
  • Carry out ‘show rounds’ of potential customers
  • Prepare, collate and distribute function sheets on a weekly basis. Liaise closely with the M&E Operations team to ensure that rooms are set up correctly and clients’ expectations are met

What we look for

Experience in M&E at least 1 year : Opera Sales & Catering systems knowledge : Client focused : Sales skillset

What's in it for you?

  • Enjoy a stay in our hotels for as little as £30 per night, plus get rooms for Family & Friends for as little as £45!
  • Half price food and drink at any GLH hotels, for you and your friends!
  • Generous employment Referral Scheme Program - up to £1000 per friend
  • Money off your shopping at Tesco’s, Boots, H&M, John Lewis, M&S, ASOS, Apple, The North Face and many more high street stores
  • Reduced gym memberships and online classes
  • Access to 24/7 Employee Assistance Programme – anonymous help, advice and support on any issues you may be experiencing.
  • Pension Scheme - additional employer contribution
  • Access to a wide range of online training resources
  • Apprenticeships available