M&E Operations Manager

Contract Type -
39 hours per week

Employment Type - Full Time

Fabulously located right on the quayside, Thistle Poole is a haven with stunning sear views across the harbour. The small, close knit team offer friendly easy-going service in this intimate hotel with 70 bedrooms and two meeting rooms.

The Role

Reporting to the Operations Manager, you will be responsible for a team of Supervisors and Colleagues and will oversee a range of events from small scale business meetings, to grand banquets and weddings. You will take the lead on team training and development, labour planning, payroll and stock control. You will work closely with the Sales team to optimise sales leads and drive revenue.

What we look for

* Previous experience of a large scale Meeting & Events or Conference & Banqueting operation

* Inspirational leadership ability

* An eye for detail

* Sales and commercial skills

* An innovative approach to driving business forward

* Real passion for guest service

What's in it for you?

  • 20 days holiday plus 8 Bank Holidays
  • Discounted rates on hotel rooms, food and drink across the glh group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Long Service Awards
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Wonderful Person of the month scheme with cash prizes
  • Childcare vouchers
  • Staff refreshments on shift