AP Administrator

Contract Type - Temporary (Fixed Term Contract)
39 hours per week

Employment Type - Full Time

The Corporate Office is located beside our Heathrow Airport Hotel just off the Bath Road close to Terminal Five. This large open plan office, with its own cafe, houses several key support functions including IT, Finance and Central Reservations.

The Role

Overall scope and purpose of job: Working as part of the AP Admin team monitoring invoice transactions to ensure they are correctly posted onto the financial reporting systems (P2P Solution/SAP) and that exceptions are raised as queries and resolved in a timely manner. Reconciliations of suppliers accounts and working with suppliers and hotels to resolve queries quickly and efficiently. Validation of travel agent commission claims, processing of invoices and other ad hoc AP tasks as required.

Principal job duties and responsibilities:

  • Day to day invoice review and process as required, exceptions handling and resolving queries raised ensuring all delegated limits of authority are followed
  • Supplier reconciliations and query management, specific responsibility of certain supplier accounts.
  • Validation of Commission claims received and onward processing be they UK or Foreign following the correct processing methods
  • Answering and resolving internal and external calls and queries relating to supply invoices and payments
  • Assisting with supplier payments as required and ensuring weekly petty cash payments processed and reconciled
  • Maintain strong relationships between the support centre, hotels and suppliers resolving queries quickly and accurately
  • Have full knowledge of the company’s purchasing and payment procedures and policies and adhering to them with suppliers
  • Work with the team on reporting weekly/monthly figures on company dashboards/scorecards and other areas as required
  • Managing incoming and outgoing post
  • Ad Hoc related AP and finance work Constraints
  • Comply with all company policies and procedures relating to finance and accounts payable
  •  Comply with all systems and procedures in line with company standards, particularly in relation to statutory and legal / HR guidelines
  • The role may be requested to perform additional support activities for other areas of Central Accounts Payable as the business requires

What we look for

  • Commercial Acumen – display an interest and understanding of issues relevant to the business and industry, keep knowledge up-to-date. Demonstrate operational knowledge and be comfortable with the mission, objectives, strategy and tactics (MOST) of the company.
  • Customer Service – demonstrate a strong focus on service delivery; be thoughtful and thorough in building and maintaining relationships with internal and external customers. Understand and anticipate customer needs and strive to exceed expectations in this area by supporting internal and external customer service improvement initiatives.
  • Personal Motivation/Passion and Drive – establish high performance standards and a drive for results. Strive for improvement to own skills, knowledge and behaviour. Take responsibility for achieving business results and persevere despite obstacles.
  • Leading and Developing People – lead by example, motivating others and adapting leadership styles in different situations. Effective in assisting others to achieve set goals through delegation, training and development and performance management.
  • Personal Adaptability – work comfortably and effectively in an environment of ambiguity or change. Tackle problems positively, receptive to new ideas and respond with flexibility and optimism.
  • Communication – communicate information, decisions and change in a timely fashion. Demonstrate cooperation and trust with colleagues and teams. Inspire others to excel by clearly communicating business values and direction. Listen carefully when accepting the input of others. Demonstrate effective written and oral communication.
  • Teamwork – work efficiently and effectively in a team environment to achieve shared business targets and goals. Respect and support your fellow colleagues to ensure excellent service delivery to all internal and external customers.
  • Integrity – understand and take into account the global nature of the business and work well with team members from other cultures and countries. Listen effectively, understand other points of view and maintain a high level of professionalism at all times.

What's in it for you?

  • Great development opportunities
  • Discounted rates on hotel rooms, food and drink across the glh group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Generous recommend a friend scheme
  • Apprenticeship (from Level 2 to Level 5)
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Great Recognition program
  • ...and many more!